Production & Shipping FAQ

Production & Shipping FAQ

Production time, delivery, group orders, and exchange policy.

How long does production take?

Production time varies by product, quantity, and customization. Contact us before ordering if you have a fixed date.

Can urgent production be requested?

Availability depends on the current production schedule and quantity.

How early should group orders be discussed?

Contact us as early as possible because design review, sample confirmation, production, and shipping all require time.

How are products shipped?

Shipping follows the method shown on the sales channel. Custom order shipping can be discussed during consultation.

Can custom products be exchanged or returned?

If there is a confirmed defect or wrong delivery, contact us with photos. Custom-made products may be limited for simple change of mind.